Privacy Policy
Privacy Policy
Effective Date: January 1st, 2025
At FishMeCo, we value and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
SECTION 1 - INFORMATION WE COLLECT
When you visit our site or make a purchase, we collect the following types of personal information:
1.1 Information You Provide
- Account Details: Name, email address, phone number, billing and shipping address.
- Payment Information: Credit card details or other payment methods (processed securely and never stored on our servers).
- Communications: Feedback, reviews, or inquiries submitted via forms, email, or chat.
1.2 Automatically Collected Information
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages viewed, time spent on pages, and navigation patterns.
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience. For more details, see Section 7: Cookies.
SECTION 2 - HOW WE USE YOUR INFORMATION
We use the collected information to:
- Fulfill orders and deliver products or services.
- Process payments securely.
- Provide customer support.
- Send transactional emails (order confirmations, updates, etc.).
- Improve our website, services, and marketing efforts.
- Comply with legal obligations.
SECTION 3 - SHARING YOUR INFORMATION
We may share your personal information with trusted third parties, including:
- Service Providers: For payment processing, shipping, and email marketing.
- Legal Authorities: When required to comply with legal obligations or protect our rights.
- Business Transfers: In case of mergers, acquisitions, or sale of assets.
We do not sell or rent your personal information to third parties.
SECTION 4 - DATA RETENTION
We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
SECTION 5 - YOUR RIGHTS
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal data.
- Correction: Update inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data.
- Data Portability: Request your data in a portable format.
- Withdraw Consent: Opt-out of marketing communications or revoke consent for specific data processing.
To exercise these rights, please contact us at fishmeco@outlook.com.
SECTION 6 - SECURITY
We implement industry-standard measures to protect your personal information, including encryption and secure servers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
SECTION 7 - COOKIES
We use cookies to:
- Track site performance and analytics.
- Personalize your experience.
- Facilitate secure shopping and payment.
You can manage cookie preferences in your browser settings. Note that disabling cookies may affect website functionality.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to read their policies before providing personal information.
SECTION 9 - INTERNATIONAL USERS
If you are accessing our site from outside Canada or the United States, note that your data will be processed in Canada, where privacy laws may differ.
SECTION 10 - CHANGES TO THIS POLICY
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page, and the "Effective Date" will be updated accordingly. Continued use of our site constitutes acceptance of the revised policy.
SECTION 11 - CONTACT INFORMATION
For questions about this Privacy Policy or to exercise your rights, contact us:
Email: fishmeco@outlook.com
Address: Montreal, QC
Phone: +1-514-466-3260